Monday, February 3, 2014

Portfolio Management in Digital Marketing


Years ago I seriously contemplated taking a job in the finance industry, but eventually decided to pursue a career in technology instead.  These days I have come to the conclusion that being an executive in digital marketing is a lot like being a portfolio manager in the finance industry.

When you run a digital marketing department, you have countless experiments going at any time.  You are running parallel programs in SEO, paid search, banner ads, social media, content creation, PR, etc. In each of these areas you can be testing dozens or hundreds of different concepts.  Add this up and it can easily mean thousands or tens of thousands of things going at once.

With this many experiments running at any one time, overseeing a digital marketing department really becomes portfolio management.  You need to constantly compute the ROI of your investments and move your money into the initiatives with the best returns.

On the surface that sounds simple, but the reality is that some marketing activities are harder to measure than others.  That is why digital marketing executives have to be experts at analytics.  Sure they should have an outstanding analytics department behind them, but at the end of the day they need to be analytical experts themselves.

I spend 3 to 4 hours a day in Google Analytics, SQL, Tableau, Optimizely and other analytical tools.   Sure I am an analytics fanatic, but more and more digital marketing execs are putting a considerable amount of their time into analytics so they can focus their team’s marketing efforts on the most valuable areas.